Transactional notifications to your customers during registration, login, and other journeys typically occur via email or SMS. Next Identity's SMS Pro marketplace application enables enterprises to connect a complex landscape of customer applications with one or more SMS providers while providing central governance and operational control.
About Next Identity Marketplace applications
The Next Identity Marketplace supports connecting your downstream systems, third-party vendors, and data enrichment services to the Next Identity platform.
SMS Pro delivers the following enterprise features:
Whether you need to support a single integration with a single provider, or a dozen integrations across multiple providers, SMS Pro provides complex global enterprises with the flexibility to integrate into existing SMS service vendors and take advantage of existing negotiated contracts.
Since your SMS vendors are integrated with Next Identity through SMS Pro, all SMS transaction data across multiple vendors and configurations is included in the Next Identity logging and event service—providing enterprise-class observability and operational confidence across your entire customer identity landscape.
SMS integration testing can be more easily conducted with support for developer mode, reducing the cost and complexity typically associated with SMS quality assurance.
SMS Pro enables applications to wait until customers verify their mobile phone number before creating user records and notifying downstream systems, improving data quality assurance.
The following SMS providers are currently supported:
Need support for a different SMS provider?
The Next Identity platform's SMS Pro marketplace application is designed to be extended to support new—and custom—SMS providers. Contact us to learn more about SMS solutions to meet your enterprise customer identity requirements.
Updated 10 months ago