Login

With the Login user journey, users are presented with the login page where they enter their CIPM username and password that they used for registration to gain access to the application.

1532 — The CIPM Customer Identity Journeys Login screen using email as primary ID.

1472 — The CIPM Customer Identity Journeys Login screen using mobile as primary ID.

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Electing the primary ID
Each project can elect to use an email address or phone number as the primary ID for the customer. This will then drive the form of communication for the customer, i.e. by email or phone.

📘Electing the primary ID

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Electing the primary ID