Workflow Components

Understanding the Key Components of Workflows

To understand how Workflows work, it's important to familiarize yourself with the different components involved. Workflows consist of the following components:

SourcesSources are where events originate. Examples are Next Identity, Akamai Identity Cloud, or a user directory.
EventsEvents serve as triggers for workflows. They represent specific transactions or occurrences, such as a user successfully logging in, resetting their password, or revoking an application's access to their data.
ActionsActions are what needs to be done after an event occurs. Common actions include notifying an endpoint or sending an email or SMS. Actions can be asynchronous (Action Type: Notify) or synchronous (Action Type: Enrich).
NotificationsNotifications are the messages that are sent to targets as a result of the actions taken within workflows. The content of notifications may vary depending on the event type and the specific action being performed.
TargetsTargets represent URL endpoints or Next Identity Connect integrations that receive and process notifications from workflows.
ResponsesResponses are sent by targets after processing the notifications received from workflows. Depending on the action type, responses can be in the form of HTTP response codes or payloads.

Understanding how these components interact and collaborate within workflows is essential for building effective and customized automation solutions. Within this guide, we invite you to explore each component in more detail through dedicated sections. Discover how to configure and utilize them to achieve your desired workflow behavior.